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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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John McClintock

May 15, 2025

5  out of  5
rating by John McClintock
"I called Jeremy for renters insurance this morning for my son at Texas Tech. Jeremy is very thorough and patient and fully explained everything to me. I look forward to my son and I building our relationship with him during my son’s time in Texas. I had a top notch experience and strongly recommend Jeremy."
We responded:
"Thanks for the kind words John! Looking forward to a long term relationship with you and Blake! If y'all ever need anything else, feel free to holler at us anytime! "
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londielee

May 8, 2025

5  out of  5
rating by londielee
"Truly holds true the infamous jingle: “Like a good neighbor, State Farm is there.” Dora…Dora is by far a top tier insurance agent. She takes time to listen, understand, exercise patience, respond knowledgeably, devotes her work to the customer before her with care and diligence. She actually CARES. Not only does this office have the bright and professional agent; Dora, Jeremy is quite sincere and ensures each call is taken and need met. They transfer and correspond with each other, including communicating with the client, the appropriate details with accuracy and will even continue research for the customer that may have reservations or concerns. Dora and I spoke on more than one occasion before I became a member of State Farm and each conversation was a professional, thorough and enjoyable experience. Let’s be honest, insurance companies and sometimes their agents(the forefront and face of the business) is not always an easy or enjoyable “adult-ing” responsibility many desire to do. However, in all my years of being an auto insurance carrier, Dora, Jeremy, State Farm’s policies and transparency truly have given a better understanding of coverage, ease and peace of mind. I am actually happy to be a State Farm customer. There’s no extra this, hidden that…this office has a stellar team!! Thank you for what you do."
We responded:
"Thank you so much for your kind words. We loved being able to help you navigate the, sometimes, complicated world of Insurance. Yours is the experience we strive for with everyone we come across and we're glad you had a great experience with us! Thank you again and welcome to the Jeremy Melius State Farm family! "
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Craig Bansbach

April 24, 2025

5  out of  5
rating by Craig Bansbach
"Best insurance experience I have ever had!"
We responded:
"Thanks Craig! It was a pleasure working with you and glad you had a great experience with our team!"
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Damian Olivarez

April 21, 2025

5  out of  5
rating by Damian Olivarez
"Very friendly and communicative staff"
We responded:
"Thank you for your review Damian. I'm happy to hear you had a great experience. "
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Alalade Samuel

April 21, 2025

5  out of  5
rating by Alalade Samuel
"Dora was friendly, calm and professional. As a new US resident, I am unfamiliar with a lot of things. She answered all my questions and was of great help!"
We responded:
"Thank you Alalade for the kind words, I'm glad Dora was able to help you navigate the insurance world. We look forward to having you as part of our Jeremy Melius State Farm family. "
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Wayne Smith

April 17, 2025

5  out of  5
rating by Wayne Smith
"Dora is very pleasant to speak with. She is also extremely knowledgeable about policies. She help me sort through the maze of choices I had. Highly recommend her ."
We responded:
"Thank you for your review Wayne. I'm glad she was able to provide you with a great experience. "
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Andrew Hernandez

April 16, 2025

5  out of  5
rating by Andrew Hernandez
"Really friendly staff and amazing service! Dora helped me find coverage for my family's vehicles and was able to answer all my questions."
We responded:
"Thanks for the kind words Andrew. I'm glad Dora was able to help you protect you and your family, and welcome to the Jeremy Melius State Farm family!"
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Caroline Reed

April 16, 2025

5  out of  5
rating by Caroline Reed
"Dora did a great job reviewing my policies Very polite and helpful"
We responded:
"Thank you for your review Caroline. We enjoyed assisting you with your insurance needs. "
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Annette Melius

April 11, 2025

5  out of  5
rating by Annette Melius
"Jeremy evaluated our homeowners insurance and gave us our options to update the house replacement amount. He was very professional and courteous so we could make an informed decision."
We responded:
"Thank you for the kind words Annette. I'm glad we were able to help you make a smart decision for you and your family. We look forward to continue helping protect your needs in the future. "
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Maia Rose

April 11, 2025

5  out of  5
rating by Maia Rose
"Dora helped me with a quote and she was so professional and kind, thank you!"
We responded:
"Thank you for your kind words, Maia. I'm glad we were able to help you with your insurance needs and feel free to come by our Lubbock office anytime!"