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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Joel Collins

April 23, 2025

5  out of  5
rating by Joel Collins
"Jeremy and Dora are both great people that care! Great experience"
We responded:
"Thanks for the kind words, Joel. I'm glad we were able to make assisting you with your insurance needs such a great experience!"
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Damian Olivarez

April 21, 2025

5  out of  5
rating by Damian Olivarez
"Very friendly and communicative staff"
We responded:
"Thank you for your review Damian. I'm happy to hear you had a great experience. "
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Alalade Samuel

April 21, 2025

5  out of  5
rating by Alalade Samuel
"Dora was friendly, calm and professional. As a new US resident, I am unfamiliar with a lot of things. She answered all my questions and was of great help!"
We responded:
"Thank you Alalade for the kind words, I'm glad Dora was able to help you navigate the insurance world. We look forward to having you as part of our Jeremy Melius State Farm family. "
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Wayne Smith

April 17, 2025

5  out of  5
rating by Wayne Smith
"Dora is very pleasant to speak with. She is also extremely knowledgeable about policies. She help me sort through the maze of choices I had. Highly recommend her ."
We responded:
"Thank you for your review Wayne. I'm glad she was able to provide you with a great experience. "
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Andrew Hernandez

April 16, 2025

5  out of  5
rating by Andrew Hernandez
"Really friendly staff and amazing service! Dora helped me find coverage for my family's vehicles and was able to answer all my questions."
We responded:
"Thanks for the kind words Andrew. I'm glad Dora was able to help you protect you and your family, and welcome to the Jeremy Melius State Farm family!"
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Caroline Reed

April 16, 2025

5  out of  5
rating by Caroline Reed
"Dora did a great job reviewing my policies Very polite and helpful"
We responded:
"Thank you for your review Caroline. We enjoyed assisting you with your insurance needs. "
Profile photo of Annette Melius

Annette Melius

April 11, 2025

5  out of  5
rating by Annette Melius
"Jeremy evaluated our homeowners insurance and gave us our options to update the house replacement amount. He was very professional and courteous so we could make an informed decision."
We responded:
"Thank you for the kind words Annette. I'm glad we were able to help you make a smart decision for you and your family. We look forward to continue helping protect your needs in the future. "
Profile photo of Maia Rose

Maia Rose

April 11, 2025

5  out of  5
rating by Maia Rose
"Dora helped me with a quote and she was so professional and kind, thank you!"
We responded:
"Thank you for your kind words, Maia. I'm glad we were able to help you with your insurance needs and feel free to come by our Lubbock office anytime!"